Payment Policy

Secure Sockets Layer (SSL) Security

Hartwell uses Secure Sockets Layer (SSL) technology to provide you with a safe and secure shopping experience. SSL technology encrypts sensitive information, including passwords and payment card details, during your online transactions.

All forms on our website are protected by SSL encryption to help ensure that your personal information remains secure and protected from unauthorized access.

Payment Terms and Conditions

We accept the following payment methods:

  • American Express
  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • Shop Pay

All prices and transactions are listed in AUD (Australian Dollars). Please refer to our Shipping Policy for additional information.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard designed for organizations that handle payment card information.

PCI DSS helps ensure that all customer payment information is processed, stored and transmitted securely.

Your Payment Information

Your complete payment card information is never accessible to us.

Once your purchase has been completed, we can only view:

  • Billing information
  • Shipping information
  • Order details
  • The last four digits of your payment card

This secure process begins as soon as you place an order.

You can verify that you are browsing securely by looking for the padlock icon in your browser and ensuring the website address begins with https://.

Privacy and Security

We respect your privacy and are committed to protecting your personal information.

We do not sell, rent or share your personal information with third parties except where necessary to process your order, provide services or comply with legal obligations.

For more information regarding how your information is collected, used and protected, please review our Privacy Policy.