Free Shipping

Enjoy free shipping throughout Australia - simple, convenient and with no hidden costs.

30 days return policy

If something doesn't meet your expectations, you have 30 days to return it with no hassle.

Secure payment

Shop with confidence using our secure payment options protected by the latest SSL encryption techology.

Inspired by the Australian Coast

From coastal escapes to everyday moments, Hartwell creates timeless essentials designed to move with you wherever the journey leads.

Read more about us

We are one message away

Any questions or just like to talk to us?
We thrive to respond within 24 hours during our opening hours.
Please don't hessitate to contact us via:

E-mail address: support@wearhartwell.com
Phone Number: +61468094965
Contact form: Contact page

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Frequently Asked Questions

Yes, your payment details are encrypted and secured using industry-standard encryption. More details are available in our Payment Policy

You have 30 days from delivery to return a product. Full details can be found in our Return & Refund Policy

Orders are processed within 1 – 2 business days. After dispatch, delivery typically takes 3–10 business days. Estimated total delivery time is 4 to 12 business days.

For more information kindly visit:

Shipping Policy

Once your order has been dispatched, you will receive a tracking number via email. You can track your parcel via links in our Track your order

Yes, we offer free shipping on all orders within Australia. Additional fees may apply for international shipments. See more in our Shipping Policy